JIC Recovery Release No. 11 - Visitor industry works toward storm recovery - GHS OCD

The Guam Visitors Bureau (GVB) and the Guam Hotel and Restaurant Association (GHRA) are working in tandem for visitor industry response efforts as the island works to recover from Typhoon Mawar.

5-6K visitors impacted
GVB and GHRA are developing a visitor support program to assist stranded visitors impacted by the typhoon to include meal vouchers, airport transportation and future optional tours. Based on data from GVB’s research department, an estimated 5,000 to 6,000 visitors are stranded on the island, not including military. Of that amount, over 3,200 are Korean visitors.

As a result of this, GVB and the Korean Consulate’s Office have formed a partnership to support transportation of visitors who need immediate medical services. The consulate’s office has identified volunteers in the local Korean community that can assist visitors with translation and support for medical inquiries.

Additionally, the GVB Visitor Concierge Program has been assisting visitors impacted by the storm. The main hotline for visitors that speak Korean, Japanese or Mandarin Chinese is (671) 588-3030.

The Guam Medical Association has also provided a listing of clinics that help with urgent healthcare needs of tourists at the request of GVB management.

The following clinics include:

American Medical Clinic – (671) 647-8262
Seventh Day Adventist Clinic (671) 646-8881
Guam Medical Care (671) 647-4174
Guam Radiology Center (671) 649-1001
Dr. Shieh’s Clinic & Associates (671) 648-2229
One Love Pediatrics – (671) 588-1588
MPG Pediatrics - (671) 648-5437
Lombard Medical - (671) 989-4747
The Neurology Clinic - (671) 646-6463
FHP Medical Clinic (671) 646-5825

Federal assistance and fuel needs

GHRA is working to support FEMA teams that are arriving on island to provide federal assistance with lodging and transportation services. Additional critical federal response workers are anticipated to be on island in the coming days. GHRA is also working with the Guam Waterworks Authority (GWA) and Guam Power Authority (GPA) on restoration efforts for water and power to hotels that are currently off the grid and relying on limited resources.With a supply chain issue with fuel being resolved, the tourism industry has been informed distribution trucks have started to deliver much needed fuel to vendors around the island who are in great need of gasoline, diesel and LP gas.

GVB and GHRA have included a Frequently Asked Questions (FAQ) sheet that provides guidance to common inquiries dealing with stranded visitors.

Visit the following links for the latest advisory information:

GHS/OCD Website: https://ghs.guam.gov/
GHS/OCD Facebook: https://www.facebook.com/GHSOCD/
JRM Facebook: https://www.facebook.com/jrmguam

For more information, contact the Joint Information Center at (671) 478-0208/09/10.

> View Tourism Industry FAQs on Post-Typhoon Mawar

X Flooding is a temporary overflowing of water onto land that is normally dry. Flooding may happen with only a few inches of water, or it may cover a house to the rooftop. There are many possible causes of floods including heavy rain, coastal storms and storm surge, waterway overflow from being blocked with debris, or overflow of levees, dams, or waste water systems. Flooding can occur slowly over many days or happen very quickly with little or no warning, called flash floods.

To learn more, visit https://www.ready.gov/floods

Wildfire

Regularly clean the roof and gutters.
Maintain an area approximately 30’ away from you home that is free of anything that will burn, such as wood piles, dried leaves, newspapers and other brush.
Connect garden hoses long enough to reach any area of the home and fill garbage cans, tubs, or other large containers with water.
Review your homeowner's insurance policy and also prepare/update a list of your home's contents.

Fire Weather

Turn on your TV/radio. You’ll get the latest weather updates and emergency instructions.
Know where to go. If you are ordered to evacuate, know the route to take and have plan of where you will go. Check-in with your friends and family.
Keep your car fueled, in good condition, and stocked with emergency supplies and a change of clothes.

Drought

Conserve water

Take shorter showers.

Turn off the water while brushing your teeth or shaving.
Run the washer less frequently and only when you have a full load.
Water your lawn less frequently and do so when the temperature is cooler in the early morning or late evening.
When you run the tap to heat or cool water, keep a pitcher to store the water and use it to water plants.
Avoid washing your car.

Practice fire prevention

Don't set off fireworks when conditions are dry.
Deposit cigarette butts in the proper receptacle to avoid starting a
Pour water over camp fires and backyard fire pits to ensure they are completely out before leaving them unattended.

Follow directions from local officials. If there are restrictions on water usage, be sure to heed them.

To learn more, visit https://www.ready.gov/wildfires and https://www.ready.gov/drought

X
Typhoons/Hurricanes are massive storm systems that form over the water and move toward land. Threats from typhoons/hurricanes include high winds, heavy rainfall, storm surge, coastal and inland flooding, and rip currents.

“Hurricanes” form in the Atlantic Northeast Pacific region and “Typhoons” form in the Northwest Pacific Region. These large storms are call cyclones in other parts of the world.

To learn more, visit https://www.ready.gov/hurricanes.

JIC Recovery Release No. 11 - Visitor industry works toward storm recovery